Jewelry repair is a unique, demanding, yet highly technical business to run. You can only succeed in this business if you have hands-on experience and know what your customers want from you.

In addition, jewelry holds sentimental value and is often passed down through generations. As it is expensive too, owners want to keep them pristine, thus they look for reliable repair service providers.

Today, we will let you know the most common jewelry repairs you need to offer at your repair lab. Additionally, you will learn how you can optimize the overall workflow and streamline ongoing processes using jewelry management software. Let’s dive into further details.

1.Ring Resizing

Rings are the most common jewelry. For centuries, people have been wearing them on special occasions and sometimes casually. Some buy it for their partners to propose to them, and others wear it to look classy. However, as time passes, these rings may become too tight or too loose due to weight changes or inheritance. Then they visit a repair shop like yours and want you to resize or reshape the ring.

Resizing also ensures a comfortable and secure fit. It involves adding or removing metal to adjust the ring’s circumference, ensuring it fits perfectly on the finger. Compared to other repairs, resizing a ring won’t take you much time. Also, you can charge a reasonable price for that, too.

For better insights, you must know the most common ring sizes for men and women. This way, you can offer a timely repair service and win your customer’s trust.

2.Chain and Clasp Repairs

There is a huge number of customers who visit you to get their chains, bracelets fixed. Necklaces and bracelets can suffer from broken chains or faulty clasps, making them unwearable.

For instance, a customer who accidentally broke his gold chain while playing with his child visits your repair store. In this regard, you need to repair the chain and replace the clasp, restoring its original look.

Repairing chains, bracelets, and clasps involves soldering broken links and replacing damaged clasps. This ensures that the jewelry is secure and functional.

Along with that, you must stay on top of inventory every time. Without it, you won’t be able to offer quick repairs, and ultimately, customers will step out of your lab and look for another service provider.

This is where jewelry management software comes into play. This automation tool will send you automated notification alerts when a part or accessory is low in stock. This way, you can timely reorder accessories and serve your customers right.

3.Stone Replacement and Re-Tipping

Gemstones are precious and expensive, and people are crazy about them. They can also become loose or fall out over time. People use it in their rings, necklaces, and earrings mostly. Replacing stones and reinforcing prongs keeps the jewelry looking complete and prevents further damage.

Similarly, re-tipping involves adding metal to worn prongs, ensuring they firmly hold the gemstone. By offering this service, you can attract a lot of customers to your store, boosting brand awareness and profitability.

4.Polishing and Cleaning

Undoubtedly, it is one of the most demanding services at jewelry repair shops. Regular wear can cause jewelry to lose its shine. Professional polishing and cleaning restore its original look. However, to offer this, you need to buy a high-end, reliable polishing machine.

Additionally, ensure your employees and technicians know this well and offer a professional polishing service. Make sure your staff members know the best techniques to perform common jewelry repairs for a smooth operation.

Also, it is a must to have experienced repair technicians at your shop. They must know how to repair all types of jewelry. Even if they demand a better wage, hire them. In the end, they will be the ones who will help you make loyal customers and earn decent profit.

5.Watch Repairs and Battery Replacement

Watches are no less than jewelry, specifically for men. They wear them to look modern, professional, and reflect old money. If one keeps them running, with proper servicing and care, a watch can last up to 30 years or more. Additionally, some high-end luxury watches like Rolex, Patek Philippe, and A. Lange & Sohne can even last up to 50 years.

So, owners would willingly pay a higher price to restore or repair their watches. Common repairs include servicing, polishing, and battery replacement. Timely maintenance keeps watches accurate and extends their lifespan.

Use repair shop software as it’s a must-have tool to help you manage customers. Using this, you can get back to their queries and concerns and let them know about the repair status.

Final Words

Jewelry repair services play a crucial role in maintaining the beauty and functionality of jewels. Focus on resizing a ring, fixing a chain, polishing, or repairing a watch, and you will soon become a top-notch repair service brand. Hopefully, you enjoyed reading this post.